Announcement
Starting on July 4, 2018 the Indonesian Publication Index (IPI) has been acquired by the Ministry of Research Technology and Higher Education (RISTEKDIKTI) called GARUDA Garba Rujukan Digital (http://garuda.ristekdikti.go.id)
For further information email to portalgaruda@gmail.com

Thank you
Logo IPI  
Journal > SINOPSIS BUSSINES UHO > ANALISIS KUALITAS LAYANAN INOVASI LISTRIK PRABAYAR DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT. PLN (PERSERO) CABANG KENDARI

 

SINOPSIS BUSSINES UHO
Vol 1, No 01 (2016): BUSSINES UHO
ANALISIS KUALITAS LAYANAN INOVASI LISTRIK PRABAYAR DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT. PLN (PERSERO) CABANG KENDARI
Article Info   ABSTRACT
Published date:
20 Apr 2016
 
Technics withdrawal by accidental sampling is that sampling technique based on chance, that spas are incidentally, that anyone who by chance met with investigators.thus, ini this study the number of samples used as many 50 people. Data analysis method used is quantitative analisis. The results showed the quality of service innovation and significant positive effect on customer satisfaction. Keywords : Quality of Service, Innovation and customer satisfaction
Copyrights © 2016